5 star for the customer service, Fusion leaf and eye massager, 4 star for silicone brush
Customer support is what makes a company reliable, and FACE VITAL excels in this aspect!
I purchased the Fusion plasma, eye massage, and silicone brush, and I've been thoroughly impressed after testing them for a few months. The Fusion plasma and eye massager work exceptionally well, with long-lasting batteries.
While I initially encountered some issues with the silicone brush's battery life, I'm absolutely thrilled with how FACE VITAL's support team handled the situation. They were incredibly responsive, replacing the unit twice to ensure I received a fully functional product. Their commitment to customer satisfaction is truly commendable!
Despite my initial concerns after reading some mixed reviews about their customer service, my personal experience has been nothing short of excellent. The support team's swift action and dedication to resolving my issue have not only restored my faith in the company but also strengthened my confidence for future purchases. FACE VITAL has proven that they stand behind their products and value their customers, making them a brand I can wholeheartedly recommend.